Refund policy

Nothing ships, so nothing comes back. But we'll make it right.

Everything Solvent Path sells is a digital file, delivered the moment your payment clears. There's no package to return, so all sales are final. If something goes wrong on our end, we fix it.

Why digital orders are final

The files land in your inbox seconds after checkout. Once they're on your device, we can't un-deliver them, which means we're not able to offer refunds, exchanges, or store credit. That covers changing your mind, ordering twice by accident, and deciding after downloading that it isn't what you wanted. We'd rather say that plainly than bury it.

Not sure? Ask before you buy.

We'd much rather help you pick the right thing than take money for the wrong one. Every product page lists what's inside, how many cards, which file formats, and who it's for. If you're still weighing it up, email hello@thesolventpath.com. You'll get a straight answer, usually the same day.

If the file doesn't work

Downloads fail. Links expire. Occasionally the wrong file goes out. If any of that happens, email hello@thesolventpath.com within 14 days and we'll resend it or work through it with you until it opens. No form to fill in, no proof required.

A common one worth checking first: if a fillable PDF won't accept typing, the app you're opening it in can't handle forms. Adobe Acrobat Reader is free and works on every device. If that doesn't sort it, email us.

About chargebacks

If something's wrong, tell us — we'll almost always fix it faster than a bank will. Filing a chargeback on a file that was delivered creates work for everyone and doesn't get you a better outcome. We keep delivery records and will dispute those claims, and repeat disputes mean we won't be able to accept future orders.

Last updated: September 2026.